For one, it enables an organization to systematically assess its entire value chain and design a target operating model that optimally integrates RPA across both the outsourced processes and the processes that are retained in-house
Secondly, it enables the organization to tap into the outsourcing providers’ expertise in technology and process rationalization in developing an optimal outsourcing and RPA implementation roadmap
Finally, it also acts as a driver for organizations to introduce sufficient rigor in their outsourcing contracts that helps them leverage their outsourcing providers as enablers of their integrated outsourcing and RPA optimization strategy.
First, the scope of automation and the benefits in terms of cost and time has to be identified.
The ‘to-be’ process is designed considering the current ‘as-is’ process and possible enhancements to further increase the efficiency.
The non-intrusive solution is developed using any RPA tool, which can be deployed in the current company infrastructure.
Solution is then deployed to realize all the benefits identified earlier. This is followed by support.